Over 8,000 callers per month utilize LifeNet, New York City's only toll-free, multilingual, multi-cultural, confidential referral hotline network available 24 hours a day, 7 days per week for anyone seeking help for mental health and/or substance abuse treatment.
LifeNet's database is now available online at: www.800lifenet.org
LifeNet brochures are available in English, Spanish, and Mandarin:
- English: 1-800-LIFENET (1-800-543-3638)
- Spanish: 1-877-AYÚDESE (1-877-298-3373)
- Mandarin: Asian LifeNet (1-877-990-8585)
Hear from Crisis Counselor Frank Liang on what brought him to LifeNet:
Maritza Velazquez on 19 years at MHA-NYC serving New Yorkers:
LifeNet Call Center
LifeNet manages nine different hotline access numbers including separate, culturally competent hotlines for Asian and Latino callers: 1-877-AYUDESE serves those speaking Spanish, and Asian LifeNet (1-877-990-8585) serves those speaking Mandarin or Cantonese. For all other languages, LifeNet utilizes an efficient translation service that can accommodate over 140 different dialects.
In 2009, LifeNet extended its reach beyond New York City when MHA-NYC partnered with the New York State Office of Alcoholism and Substance Abuse to offer a state-wide, toll-free telephone hotline, 1-877-8-HOPENY, providing help for alcoholism, drug abuse, and/or problem gambling.
|The LifeNet call center is staffed by trained behavioral health professionals and maintains the city's largest computerized database and website offering resources and referrals to mental health, substance abuse and social service providers.|
MHA of NYC - Sun 19 May 13 @ 7:30 #MentalHealthMonth Daily Tip: A strong support network can be a lifesaver in tough times. Reconnect with someone who always has your back.
MHA of NYC - Sat 18 May 13 @ 2:11We salute all folks in uniform on #ArmedForcesDay. Know a hero in need? Call the Military and Veterans Crisis Line at 800-273-9255 (Prs 1).
MHA of NYC - Sat 18 May 13 @ 7:31 #MentalHealthMonth Daily Tip: Try some self-care- do some yoga, write in a journal or drink herbal tea. It can help mind, body & spirit.